Talk to a human
We answer within two business days wherever possible. There is no ticket maze — one address per subject, and a person on the other end.
Last updated 15 January 2026
Where to write
Product & account
support@glamrate.studioAnything about pricing, quotes, jobs, goals or getting back into your account.
Privacy & data requests
privacy@glamrate.studioA copy of your data, a correction, deletion, or a question about what is stored.
Requesting market coverage
If GlamRate tells you rate data is still developing for your market, that is a coverage gap, not a bug — we only publish a recommendation where verified evidence exists for your exact profession, segment, rate structure and city. Tell us the profession, the segment, how you charge, and the city, and it goes into the acquisition queue. The methodology explains why the bar is set where it is.
A client didn't receive a quote
Open the quote and check the delivery record — GlamRate logs every send attempt and its result. If delivery failed, resend from the quote, or copy the share link and send it yourself. If it shows as delivered, ask your client to check spam and confirm the address on the quote is correct.
Reporting a security issue
Email support@glamrate.studio with the subject line “Security” and enough detail to reproduce the issue. Please do not test against other users’ accounts or data.